Financial Responsibility
If you have billing inquiries call 903-832-8531 or 800-832-6395
LifeNet, Inc., has the resources and willingness to file your primary insurance. As a courtesy, we are happy to make
reasonable efforts to help you receive reimbursement for insurance or other third party programs to which you belong.
However, payments of fees are the patient’s responsibility and the success (or lack of success) in securing reimbursement
from a third party does not lessen your obligation to pay LifeNet promptly.
Our terms are cash or insurance. Questions regarding financial matters should be directed to our Business Office
(903-832-8531) who will be happy to work with you on such matters. Charity applications are available here.
Due to federal regulations we cannot waive any co-pays. The Business Office will assist with insurance filing and
appeals, and account resolution.
In the case of minors, the person having custody and/or requesting the service will be responsible for the fees for such services.
LifeNet is a not-for-profit corporation. We receive no direct grants or funds from any governmental agency except those
programs which are open to all ambulance providers and make reimbursements for services actually rendered, such as Medicare,
Medicaid, Champus, State Rehabilitation, etc. Government and State programs do not reimburse the full amount of charges.
LifeNet is committed to conducting its business in a lawful and ethical manner. We comply with all applicable federal, state and local laws.
Privacy
Patients can expect their privacy will be protected and patient specific information will be released only to persons
authorized by law or by the patient’s written consent. No LifeNet employee has a right to any patient information other
than that necessary to perform his or her job.
View our Privacy Policy.