LifeNet's ambulance service is dedicated to providing the highest quality patient care in both emergency and non-emergency situations. With its origins as an air ambulance program, the ground ambulance service has expanded into a nationally accredited regional provider.

Our ground ambulance personnel accomplish this mission by maintaining the highest possible level of training and using the latest state of the art equipment. Our ground ambulance personnel average over eight years of field experience.

The company provides continual and on-going refresher training and continuing education on current and new technologies.

Both of LifeNet's regional communication centers provide pre-arrival instructions. All 911 and 7-digit callers have immediate contact with personnel trained in the use of Medical Priority Dispatch.

LifeNet also assists in the original training and continuing education of first responders in several areas of the counties we serve. All personnel are state certified at their level of performance and most have achieved national certification.

The ground ambulance program is functionally separated into two divisions. The Garland County Division which includes Garland County and the City of Hot Springs. The Texarkana division includes Little River County, Red River County, Bowie County, Cass County, and the Texarkana / Miller County Area.

In the Texarkana division, LifeNet is able to maintain low response times by utilizing the concept called system status management (SSM) SSM is the science of matching demand for service with the supply of ambulances. Effective use of this concept allows LifeNet to improve operational efficiency, improve customer satisfaction, and keep costs under control.

Operationally, LifeNet increases overall service to each area we serve by using ambulances available in one area to back up another during the short time frames when the request for service increases dramatically in a short time period.

Ambulances are staffed using a variety of shifts. (12-hour, 11-hour, 9-hour, or 24-hour) This allows us to better meet the demand for service while providing staff with a variety of shifts that they can work.

Bowie County, Texas - New Boston / Dekalb
Since October 1993, LifeNet has provided Bowie County residents with ambulance service. Included in this agreement are the cities of New Boston, Maud, DeKalb, Simms, Redwater, Nash, Wake Village, and western half of the county.

Cass County, Texas - Atlanta / Queen City
In December 2004, LifeNet EMS was selected by Cass County to provide the residents of the western half of the county with ambulance service. Included in this agreement were the cities of Queen City and Bloomburg.

Garland County, Arkansas - Hot Springs
IIn October 2005, LifeNet entered into agreements to purchase the assets of St. Joseph ’s Mercy Health Center ’s Life Mobile and National Park Medical Center EMS. Through a joint agreement, St. Joseph ’s Mercy Health Center ’s Life Mobile and National Park Medical Center EMS provided exclusive emergency and non-emergency ambulance service for the City of Hot Springs and Garland County . During the month of September 2005, the City of Hot Springs approved assignment of the ambulance contract to LifeNet and the new service began operating on October 8, 2005 .

Little River County, Arkansas - Ashdown
Since January 1998, LifeNet has been providing ambulance service to the residents of Little River County. With two Mobile Intensive Care Units available and staffed with Advanced Life Support equipment 24 hours a day, this service is provided with state certified EMS personnel. The department currently employs three EMTs and three Paramedics.

Red River County, Texas - Clarksville
LifeNet has been providing ambulance to the residents of Red River County since 1989. This is accomplished by providing Advanced Life Support service with three Mobile Intensive Care Units and 13 certified EMS personnel. Currently the department employs six EMT’s and seven Paramedics.

Texarkana / Miller County
LifeNet's Texarkana division provides ambulance service to Texarkana, Texas and Texarkana, Arkansas. This division also includes Miller County Arkansas The area includes LifeNet's main base of operation in Nash and uses seven-satellite posts throughout the area.

LifeNet has been providing EMS for the residents of Texarkana since 1994.