LifeNet, Inc is a not-for-profit corporation providing cost effective, high quality ground and air ambulance services throughout Northeast Texas, Southwest Arkansas, and Central Oklahoma. The company’s emergency medical services and non-emergency ambulance operation currently respond to more than 61,000 annual calls and covers more than 4,500 square miles with a fleet of 54 Mobile Intensive Care units (MICU).

  1. Subscriber Benefits
    • Subscribed patients with current health insurance never see an ambulance bill
    • Subscribed patients without current health insurance receive a 40% discount
    • Covers you and everyone in your household
    • Open Enrollment is now year-round
  2. Three Ways to Subscribe
    • Online form with debit or credit card
    • By phone at 903-832-8531
    • By mail by completing and returning this form
  3. Available Subscription Plans
    •  Gold Plan ($135) covers both air and ground ambulance services
    • Air Plan ($90) covers air ambulance service up to 250 miles
    • Standard Plan ($75) covers ground ambulance service up to 500 miles
  4. Resident Benefit Plans

    The Resident Benefit Program (RBP) provides for the prepayment of co-payments and deductibles for ambulance service provided by LifeNet.

2016 Out-of-Hospital Cardiac Arrest Report


Sudden Cardiac Arrest (SCA) is one of the leading causes of death and is a major public health problem in the United States. Since 2005, LifeNet, Inc. has been dedicated to measuring and reporting SCA statistics using the Utstein Style for reporting cardiac arrest data. As part of this process, LifeNet clinical quality improvement staff review and report on every adult SCA patient whose arrest is deemed to be of a medical (non-traumatic) origin.  LifeNet is pleased to provide you with our latest results (calendar 2016) from our Sudden Cardiac Arrest database. 

Quarterly EMS Survey Team Reports

LifeNet released the quarterly EMS Survey Team reports for each of their divisions. The survey asks respondents randomly selected to evaluate each phase of their experience, from interacting with dispatchers and the care they received from the medics, to the cleanliness and quality of the ambulance in which they were transported.

The purpose of the survey enables EMS agencies to provide the best experiences by measuring overall satisfaction, accessing the company’s specific information and benchmarking services against other providers in the EMS industry.

LifeNet Anti-Discrimination Letter

LifeNet, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. LifeNet, Inc. does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.


We are currently accepting applications.
View all available openings.

From MVA’s to medical calls, from working a water rescue to a rescue at a theme park. LifeNet offers EMTs an opportunity to work some very high acuity calls, but also to take it easy when the system slows down.

2016 Community Report for Hot Springs

We are pleased to submit our annual report to the community.  As a community-driven organization, our core values for treating our patients, customers, stakeholders, and each other with compassion and honesty complement the City’s focus on integrity and cooperation. As a not-for-profit firm, we are free to concentrate on our bottom line—patient care. The report covers a variety of topics including nature of call requests, call volume data, review of system enhancements that were accomplished, response time performance, clinical performance, and customer satisfaction.  You can download an electronic copy of the report at the link below.



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Hannah-Martin-SmIt started just like every other morning; a seven year old went to her bus stop, but what happened next leaves a hole in the hearts of her family and friends and changed many people’s lives forever.


LifeNet first received national accreditation from the Commission on Accreditation of Ambulance Services (CAAS) in December 2000 for its compliance with national standards of excellence. The Commission is a non-profit organization established to encourage and promote quality patient care in America’s medical transportation system. CAAS standards address the delivery of patient care, a service’s operational components, and its relationships with other agencies, the general public, and the local medical community.

LifeNet became one of the first ambulance services in Arkansas and the 80th ambulance service in the country to successfully complete the voluntary review process. This process, modeled after the Joint Commission on Accreditation of Healthcare Organizations, includes completion of a comprehensive application and an on-site review by national experts in emergency medical services. Receipt of this gold-standard accreditation represents LifeNet’s continued commitment to the patients and the communities it serves. Since our initial inspection, LifeNet has been reviewed and renewed four times by CAAS. Reviews were conducted in 2003, 2006, 2009, 2012, and 2015.

Areas of Operation

The Texarkana Division of LifeNet employs 45 EMTs and 60 Medics handling 28,000 annual calls with a fleet of 24 ambulances.

The Texarkana Division encompasses the following counties: 

Bowie County, TX93,275885.01
Miller County, AR43,428625.58
Cass County, TX30,261936.96
Red River County, TX12,4461036.58

The Hot Springs Division of LifeNet employs 34 EMTs and 37 Medics handling 20,000 annual calls with a fleet of 12 ambulances.

The Hot Springs Division encompasses the following: 

Hot Springs, AR35,68033

The Hot Springs Village Division of LifeNet employs 12 EMTs and 9 Medics handling 4,000 annual calls with a fleet of 5 ambulances.

The Hot Springs Village Division encompasses the following: 

Hot Springs Village, AR12,80755.702

The Malvern Division of LifeNet employs 13 EMTs and 8 Medics handling 3,100 annual calls with a fleet of 4 ambulances.

The Malvern Division encompasses the following: 

Malvern, AR10,9027.5

The Stillwater Division of LifeNet employs 19 EMTs and 18 Medics handling 6,200 annual calls with a fleet of 9 ambulances.

The Stillwater Division encompasses the following: 

Western Payne County, OK79,066697

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