Originally from Texarkana, Arkansas, Lauren graduated from Arkansas High School and served in the Army for five years. She has been with LifeNet since 2019, bringing extensive experience in dispatching that began in 2016 at the University of Houston and continued at Bistate before joining LifeNet. Lauren became a Communications Training Officer (CTO) at LifeNet in 2020, was promoted to Communications Supervisor in July 2021, and advanced to Communications Manager in May 2022.
In her role as Communications Manager, Lauren oversees the efficient operation of emergency dispatch services, ensuring staff are well-trained, policies are adhered to, and technology is properly maintained. She coordinates cooperation with surrounding dispatch centers and other agencies, maintaining high standards of service, regulatory compliance, and continuous improvement in emergency response operations. In her free time, Lauren enjoys reading, crafting, and kayaking. A fun fact about Lauren is that she has studied American Sign Language in college and are still striving to become fluent.