At LifeNet, our mission as an ambulance service provider is to offer the highest quality patient care in both emergency and non-emergency situations. Because our focus is on the care of the patient, training our EMTs and paramedics is a core value at LifeNet. We provide continual and on-going refresher training on the latest technologies and provide original training and continuing training of first responders in the counties we serve. All personnel are state certified at their level of performance and most have achieved national certification.
LifeNet is able to maintain low response times by utilizing the concept called system status management (SSM). SSM is the science of matching demand for service with the supply of ambulances. Using SSM allows LifeNet to maintain and improve operational efficiency and customer satisfaction, while keeping costs under control.